Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS (FAQ)

This is where you should answer the most common questions prospective customers might have.


IS THERE AN EXTRA CHARGE FOR USING A TECHNICIAN TO OPERATE YOUR PHOTO BOOTH OR SELFIE STAND?

All our photo booth rentals come with a technician for the full 4-hour rental session. Our selfie stands are usually self-operated. We do offer a technician at an hourly rate for all our one-day rentals. If you order the printing services, we strongly recommend a technician.


IS THERE ANY TYPE OF DEPOSIT, OR DO I HAVE TO PAY FOR EVERYTHING UPFRONT?

There will be a 50% deposit due on all bookings. There will be a cancelation charge of 25% if order is canceled after 48 hours of booking.


DO YOU CHARGE EXTRA IF I GO OVER MY 4-HOUR SESSION TIME?

We charge an hourly rate of $150 for every hour you go over the 4-hour session. So here how it works. You book us for your event. Your event starting time is at 12noon to 4pm. But you start late, and your event goes until 5pm, and you want us to stay until 5pm. You’ll be charged for 1 hour, meaning you will be charged an additional $150 for each hour you go over the starting time.


IS THERE AN EXTRA CHARGE FOR PRINTING?

There is no charge for printing. For all our photo booth 4-hour rentals, the printing services will be for 4 hours at no cost with unlimited printing for your guests. We also have a printing service package for all our selfie stands- one full-day and multi-day rentals. Please contact us for a price quote for your rental package.


DO I HAVE TO PAY MORE FOR MY PHOTOS TO BE EDITED OR CORRECTED?

No, there’s no extra charge for editing your photos. We will do a photo edit to all photos posted on your photo galleries. Our photo booths and selfie stands all have photo editing software built into the user interface to allow your guests to also make corrections using our array of filter and photo effect apps.


DO YOU CHARGE EXTRA TO SETUP A BACKDROP?

There is no extra charge to setup or take down your backdrop.


HOW LONG WILL IT TAKE TO SETUP YOUR PHOTO BOOTHS OR SELFIE STANDS?

It usually will take about 1 hour to setup our photo booths. We can usually break them down in 30 minutes or less. There is no extra charge to you for this, and this will not affect your starting time. We will arrive at your event before your starting time to set up the photo booth or selfie stand in advance.


WHERE WILL THE PHOTOS BE DISPLAYED?

Your guests can immediately view and share their photos as soon as the photos have been captured right from the display monitor. Your photos will also be viewable by your guests to share and download from our microsite viewing photo site 24 hours after your event.


DO I HAVE TO PAY EXTRA FOR PROPS?

You do not have to pay extra for props. We do provide some props with every session to keep your guests engaged. Our standard props include hats, glasses, boas, wigs, mustaches, bow ties, ties and a bunch of flags with funny sayings. Please let us know in advance what your theme will be, so we can try to tailor our props to your theme. There will be a small charge for this service. Please contact us for details.


DO YOU DO PRICE MATCHING?

Yes, Price Match Guarantee for equal equipment and services, we will work with you in coming up with a solution within our packages.


WHAT’S THE DIFFERENCE BETWEEN A ENVY MIRROR PHOTO BOOTH AND A SELFIE STAND?

A selfie stand is typically operated by the user. On the other hand, our innovative Envy mirror photo booth has more options, such as high-resolution DSLR cameras, studio flash lighting equipment, a wider array of features and typically operated by a tech or possibly by the guest user.